Shipping policy
At BLINDFOLD, we strive to deliver your orders as quickly and efficiently as possible. Please read our Shipping Policy carefully to understand our shipping process and timelines.
1. Order Processing
* All orders are processed within 1–3 business days after successful payment confirmation.
* Orders placed on weekends or public holidays will be processed on the next working day.
* During product launches, sales, promotions, or high-demand periods, processing times may be extended.
2. Shipping Timelines
Estimated delivery timelines are:
* Metro Cities: 3–7 business days
* Non-Metro Cities: 5–10 business days
* Remote Locations: 7–14 business days
Delivery timelines are estimates and may vary depending on location, courier operations, weather conditions, public holidays, or unforeseen circumstances.
3. Shipping Charges
* Free shipping is available on eligible orders as displayed during checkout.
* Any applicable shipping charges will be calculated and displayed at checkout before payment.
4. Order Tracking
Once your order has been shipped, you will receive:
* Order confirmation email
* Shipping confirmation email
* Tracking details (where applicable)
Customers can use the provided tracking information to monitor shipment progress.
5. Delivery Attempts
Our courier partners will make delivery attempts according to their service policies.
If a delivery attempt fails due to:
* Incorrect address
* Unreachable phone number
* Customer unavailable
* Refusal to accept delivery
additional shipping charges may apply for re-dispatch of the order.
6. Address Accuracy
Customers are responsible for providing accurate shipping information.
BLINDFOLD shall not be responsible for delays, failed deliveries, or losses resulting from incorrect or incomplete address details provided during checkout.
7. Delayed Deliveries
While we aim to deliver all orders within the estimated timeframe, delays may occur due to:
* Weather conditions
* Natural disasters
* Public holidays
* Logistics disruptions
* Government restrictions
* Other circumstances beyond our control
BLINDFOLD shall not be liable for delays caused by third-party courier services.
8. Lost or Damaged Shipments
If your order arrives damaged or appears to be lost during transit, please contact us within 48 hours of the expected delivery date.
Please provide:
* Order Number
* Clear photographs (for damaged items)
* Description of the issue
Our team will investigate the matter and provide an appropriate resolution.
9. International Shipping
Currently, BLINDFOLD ships only within India.
International shipping services may be introduced in the future.
10. Returns & Exchanges
All return, exchange, replacement, and store credit requests are governed by our Returns & Exchanges Policy.
Customers are encouraged to review the policy before placing an order.
11. Contact Us
For any shipping-related questions or assistance, please contact us:
Email: [support@blindfoldindia.com](mailto:support@blindfoldindia.com)
Website: [www.blindfoldindia.com](http://www.blindfoldindia.com)
BLINDFOLD
See Less. Feel More.